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Article Alexandra Mayhew Article Alexandra Mayhew

AI May Be Global. Credibility Is Still Local.

For years, global communications teams have worked toward consistency.

We want organizations to tell a coherent story across markets. We build common messaging, establish brand standards and try to make sure that whether someone encounters an organization in Minneapolis, Mexico City, Johannesburg or Mumbai, they understand essentially the same thing. I still believe in that discipline.

But AI is introducing an interesting complication.

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Vehr Podcast: Brand Pomise Podcast - AI and Your Brand

Nick Vehr (US) sits down with Horacio Loyo Gris, Director of Dextera Comunicación (Mexico), to explore the growing role of artificial intelligence (AI) in our everyday lives. Together, they dive into how AI is reshaping consumer experiences and discuss the critical importance for brands to preserve trust by keeping their human teams at the heart of their operations.

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