Effective internal communication is fundamental to building a strong ESG strategy that resonates across the organization.

Nick Vehr (US) sits down with Horacio Loyo Gris, Director of Dextera Comunicación (Mexico), to explore the growing role of artificial intelligence (AI) in our everyday lives. Together, they dive into how AI is reshaping consumer experiences and discuss the critical importance for brands to preserve trust by keeping their human teams at the heart of their operations.